As a mother of eight children, I have personally been challenged for many years to slow down and listen, in essence, in the same way I would like to be heard. This information was presented in an open forum that easily allowed interaction with my peers. The exercises were pertinent and I felt I left with more than just a reminder of the need to listen, but tools that would help me be a more effective listener. Two ears, one mouth. The act of listening is becoming a lost art and I greatly appreciated being stopped in order to hear and absorb a great presentation on the how's and the why's of listening. I immediately was challenged to focus more in the exchanges with those around me.